Beyond the Purchase
Repairs & Services
Repairs, resizing, stone work, polishing, and more. Sara repairs all types of jewelry — not just Pacific Jewel pieces. Bring in anything that needs attention.
Repairs are done by hand, with the same care as a custom piece. Prices below are starting points for 14k gold unless noted. Sara confirms an exact quote after she inspects your piece, and no work begins without your OK.
Pacific Jewel pieces are covered by the Anniversary Care Program
Ring sizing
| Service | Price |
|---|---|
| Size down (14k or 18k gold) | From $100 |
| Size up, first size (gold)Each additional size +$100 | From $140 |
| White or rose gold, or 18kAdded to the gold price | +$20 |
| Sterling silver | Down from $60 · up from $75 |
| Platinum | Down from $150 · up from $300 per size |
| First resize of a Pacific Jewel pieceFirst resize within 60 days of PJ purchase is complimentary | Complimentary |
Prongs & stones
| Service | Price |
|---|---|
| Prong re-tip, first prong+$40 each additional prong | From $90 |
| Prong rebuild | From $125 per prong |
| Head replacement14k, up to 1 ct, resetting your stone | From $175 |
| Stone check | Free |
| Stone tightening | From $45 |
| Set your center stone | From $200 |
| Set an accent stone | From $30 per stone |
Finishing
| Service | Price |
|---|---|
| Rhodium plating (white gold)Includes cleaning and polish | $100 |
| Polish & refinishPlatinum $90 | $70 |
| Cleaning & inspectionAnytime, wherever your jewelry came from | Free |
| Gold dipping / vermeil re-platingSmall items | From $150 |
Chains, clasps & earrings
| Service | Price |
|---|---|
| Chain solderHollow, rope and platinum chains quoted | Silver $40 · gold $50 |
| Spring-ring clasp | Silver $40 · 14k $55 |
| Lobster clasp | Silver $50 · 14k from $85 |
| Jump ring | Silver $30 · 14k $45 |
| Earring postScrew-back conversion $120 | 14k $75 each · silver $45 |
| Earring backs | 14k $90 a pair · silver $25 a pair |
Restringing & engraving
| Service | Price |
|---|---|
| Pearl or bead restring+$8 per inch beyond 18"; clasp extra | Bracelet $80 · necklace to 18" $100 |
| Machine engraving$40 minimum | $5 per character |
| Hand engraving | Quoted |
Bigger repairs
| Service | Price |
|---|---|
| Half shank (14k) | From $300 |
| Sizing beads | $120 |
Timing
| Service | Price |
|---|---|
| Rush service$40 minimum | +50% |
| Minimum bench charge | $40 |
Repairs that use new gold (clasps, posts, shanks, sizing up) are confirmed at today's gold price when Sara quotes them.
Looking to redesign a piece you inherited?
Heirloom RedesignNeed Something Done?
Reach out with a photo of your piece and a description of what you need. Sara will give you an honest quote — usually within 24 hours.